Knowledge center service updates and support

This page includes information about modifications and enhancements to the knowledge center service, Candid’s institutional repository solution for the social sector.

CSV reports

Take your data and run with it! New reporting tool gives you access to download counts.

Analytics tool data fix

Important update corrects issue with knowledge center platform analytics data.

Upgrades to the “suggested content” tool

Easily make suggested content available in your knowledge center.

Enhanced edit tool

New filtering and sorting capabilities make finding and working with content quick and easy.

Download data quick view

New way to view download data now available.

More accurate analytics

More accurate download and page view stats available now.

Knowledge center how-to videos

A collection of short videos to help you work more efficiently.